Refund policy

Mixes (Food Products):

Because our mixes are food items, we can’t accept returns once they leave our facility.

If your order arrives damaged or incorrect, please email sue@loveandcornbread.org within 3 days of receiving your order, and we’ll make it right with a replacement or refund if applicable.

Merchandise (Apparel & Accessories):

Because our merch is made in small batches and helps fund our community meals, we ask that you contact us within 3 days of delivery if there’s any issue with your order.

We’ll gladly replace or refund any item that arrives damaged, defective, or incorrect.

• Merchandise must be unused, unwashed, and unworn (tags attached, original packaging).
• Customers are responsible for return shipping unless the item arrived damaged or we made an error.
• Final sale items, custom pieces, and gift cards are not eligible for return.

We’ll replace or refund your order right away.

Refunds

If a refund is due, it will be issued to your original payment method within 5–7 business days after your return or claim has been reviewed and approved.

Please note: shipping costs are non-refundable.

Order Changes & Cancellations

We begin processing orders quickly. If you need to update or cancel, email sue@loveandcornbread.org as soon as possible.

We can’t guarantee changes once your order has been prepared for shipment.

Shipping Issues

If your package is marked “delivered” but you can’t find it, please check with neighbors or your local post office.

If you still need help, email sue@loveandcornbread.org and we’ll do our best to assist. Every purchase — mix or merch — helps us spread love, one pan at a time.  Thank you for supporting our mission.